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Help Center

Administration and data security

Administration and data security

Administrate your account and solve your technical problems

Account

How can I change my registration email?

How to login and go to edit the data?

How can I update my payment details?

What are the available forms of payment?

I have had a payment failure

How can I claim my profile?

For Clinics: how to issue a payment boleto for your Premium Plan

How to pay your Doctoralia account with boleto or Pix

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Data security

Privacy policy

Does Doctoralia have access to patient information?

Churn

How can I unsubscribe from Doctoralia?

How can I stop receiving emails from Doctoralia?

How can I cancel my profile?

Can you cancel the contract before it is completed?

Pricing

What is the price of the management software?

How much does MioDottore cost?