Can I log in to DocPlanner Phone without a workstation?

DocPlanner Phone allows you to make all the necessary actions in the system without having to answer calls at the same time.

If you want to log in to your Docplanner Phone account without having to answer calls you can do that by choosing “Don’t log in to any workstation” visible at the end of the workstations list.

After logging in with this option you will have access to all your tasks and settings but calls won’t be directed to your account. 

If you choose “Don’t log in to any workstation” on your Employee account you will see a yellow frame reminding you that you won’t receive any calls.


When is it useful?

This is a great option if you're a manager and just want to have a look at what's happening in the system without disrupting your reception's work. Employees can also use this function if they want to see what is happening in relation to phone calls or need to finish some tasks at the end of their shift, but are not on phone duty.