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DP Phone
Getting Started
Onboarding
Account creation
Profile information
Calendar setting and display
Opening ranges and absence
Agenda
Display settings
Services
Users
Booking
Bookings management
Reschedule and cancellation
Teleregistration/CallCenter
Statistics
Package of sessions
Payments
Online Consultation
Organize my video consultation activity
Prerequisites for the online consultation
Perform a online consultation
Online payments
Security & confidentiality
Technical aspects of online consultation
Grow your business
Recommendations (best practices)
Websites/widgets
GMB
Social Media
Awards and Certificates
First Class
Patient Management
Patients data
Patient Card
Clinical episodes
Communication with patients
Attachments
Plugins / Eprescriptions, e-sick leave etc.
Finances
Invoices (that doctor can issue for patient) only ES and IT
Financial report
Seoga
Budgets
Messages and notifications
Messaging with patients
Campaigns
Notifications for specialist
Notifications for patients
Access to the calendar and profile
ZnanyLekarz on Mobile / Mobile App for doctors
Account management
Specialist profile
Profile
Addresses
Services prices/insurances and booking process
Opinions
Public questions
Experience
Facility profile
Profile management
Doctors
Opinions
Clinics calendar
Promotion
Administration and data security
Account
Data security
Churn
Pricing
DP Phone
Technical introduction
Getting started
Workstations
Interface
Calls
Settings
Statistics
COVID-19
Prepare your practice to work during the pandemy
What Docplanner do to help
Back to home
Help Center
DP Phone
Getting Started
Onboarding
Account creation
Profile information
Calendar setting and display
Opening ranges and absence
Agenda
Display settings
Services
Users
Booking
Bookings management
Reschedule and cancellation
Teleregistration/CallCenter
Statistics
Package of sessions
Payments
Online Consultation
Organize my video consultation activity
Prerequisites for the online consultation
Perform a online consultation
Online payments
Security & confidentiality
Technical aspects of online consultation
Grow your business
Recommendations (best practices)
Websites/widgets
GMB
Social Media
Awards and Certificates
First Class
Patient Management
Patients data
Patient Card
Clinical episodes
Communication with patients
Attachments
Plugins / Eprescriptions, e-sick leave etc.
Finances
Invoices (that doctor can issue for patient) only ES and IT
Financial report
Seoga
Budgets
Messages and notifications
Messaging with patients
Campaigns
Notifications for specialist
Notifications for patients
Access to the calendar and profile
ZnanyLekarz on Mobile / Mobile App for doctors
Account management
Specialist profile
Profile
Addresses
Services prices/insurances and booking process
Opinions
Public questions
Experience
Facility profile
Profile management
Doctors
Opinions
Clinics calendar
Promotion
Administration and data security
Account
Data security
Churn
Pricing
DP Phone
Technical introduction
Getting started
Workstations
Interface
Calls
Settings
Statistics
COVID-19
Prepare your practice to work during the pandemy
What Docplanner do to help
DP Phone
Manage your telephone system to optimize your reception's results and control the marketing effectiveness
Technical introduction
How does Docplanner Phone work?
Getting started
What are the advantages of using Docplanner Phone?
User panel
Workstations
Can I log in to DocPlanner Phone without a workstation?
How to log into a workstation?
What are workstations?
Interface
How to search for specific calls?
Archiving tasks
What are abandoned calls?
To-do tasks
Add a new to-do task
See more
Calls
Stages of the call
How to set call priority to a channel or a patient?
Call transfers
Internal calls
Settings
How to create accounts for employees?
Inform patients about their position in line
What is the voice menu and how to set it up?
How to add contacts?
Working hours
What are subject categories?
Widget and contact form - what's the difference?
How to add a contact form to your website?
How to add a new channel?
See more
Statistics
How to read the statistics overview?
