Messaging with patients

How to share mass information or cancel multiple appointments with all your patients booked for a specific dates at once?

Sending messages to each patient is time consuming, the same goes for canceling multiple visits. Thanks to bulk actions you can cancel multiple appointments and send multiple messages when you have to communicate important information.

In this article you will find out how: 

 

1. Open the ZnanyLekarz system and go to the Appointment List in your Calendar

Direct Link: https://docplanner.znanylekarz.pl/#/calendar/daily-list 

 

 

2. Tick the square next to the PATIENT section or select individual patients you want to communicate with 

 

3. Start a mass conversation with the patients - enter the message in the bar below or use ready-made templates. If necessary, you can attach a file to the conversation.

 

ezgif.com-gif-maker-Oct-27-2021-09-57-17-18-AM

 

TOP TIPS ❗

🧐 Informing patients about changed appointments requires a lot of time and preciseness. With a few clicks you can quickly inform a selected group of patients about any change in their visits like for example delays. After sending the message, you will see when the patient reads it what gives you a guarantee that the patient is well informed 👇

 





TOP TIPS ❗

👀 Patients tend to forget about the visit date even though they were reminded about it a few days before. Moreover, pre-visit instructions are also very hard to remember for most of them. You can easily reduce patients' no-show by sending mass messages to all patients a day before the visit 👇

 

 

4. You can cancel multiple visits in one click and do it in the same view as sending multiple messages. 


Open the ZnanyLekarz system and go to the Appointment List in your Calendar

 

Direct Link: https://docplanner.znanylekarz.pl/#/calendar/daily-list 

 

5. Tick the square next to the PATIENT section or select individual patients you want to communicate with 

 

6. Clink on the ‘Cancel visits’ button and decide what message about cancellation you want to send to your patients.

ezgif.com-gif-maker (2)-3