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Help Center

Messages and notifications

Messages and notifications

Be in touch with your patients and be notify by them

Messaging with patients

How to manage message settings and templates used to communicate with patients

Where do the patients come from? How can you contact me?

How to answer Private Messages?

What are Private Messages?

How to send a new message to a patient?

How to take advantage of Patient Messages?

How to communicate with your patients using chat

How does the Direct Messaging service work?

How to communicate with the patient via chat?

How do I know if a patient has received a text message or email?

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Campaigns

How to use recurring campaigns

What kind of communications can I send with your tool? Does it have an extra cost?

How to launch a Campaign?

Notifications for specialist

Doctoralia News and Updates

Where to find the latest events and tips?

Notifications for patients

Ask patients if they have symptoms of COVID-19

How to enable Notes for patients in the DocPlanner Agenda?

How to set up a reminder for the patient to book in the future

What kinds of reminders can be automated?