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Help Center

Messages and notifications

Messages and notifications

Be in touch with your patients and be notify by them

Messaging with patients

How to set up and use Voicemail self-service?

How to manage message settings and templates used to communicate with patients

Where do the patients come from? How can you contact me?

How to answer Private Messages?

How to activate the Private Message service?

What are Private Messages?

How to send a new message to a patient?

How to take advantage of Patient Messages?

Where do patients at Doctoralia come from and how do they get in touch?

ABC of e-mail contact with the patient

How to communicate with your patients using chat

How does the Direct Messaging service work?

How to communicate with the patient via chat?

How to share mass information or cancel multiple appointments with all your patients booked for a specific dates at once?

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Campaigns

How to use recurring campaigns

What kind of communications can I send with your tool? Does it have an extra cost?

How to launch a Campaign?

Notifications for specialist

Doctoralia News and Updates

How to set a reminder

Notifications for patients

Ask patients if they have symptoms of COVID-19

How to enable Notes for patients in the DocPlanner Agenda?

How to activate notifications for patients to book online

How do notifications for patients?

How to set up a reminder for the patient to book in the future

What kinds of reminders can be automated?

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Notifications for secretary

How do notifications for reception work?