Help Center

Back to home

Help Center

Online Consultation

Online Consultation

Find out how to start an online consultation in your office

Organize my video consultation activity

How does the patient know that they are scheduling an online consultation and not an in-person consultation?

How to add an appointment with an online consultation?

Can I set another price for OC?

Can my secretary add and manage OC on my calendar?

How can I be sure patients will reminder their OC appointments?

How will I inform patients that I'm offering Online Consultations?

Understand what a video consultation is

See more

Prerequisites for the online consultation

Check the availability of the online consultation

How to get ready for OC

Can I lead online consultation with other solution than an online consultation from ZnanyLekarz?

Private consultations online and work at the facility

How to activate online consultation?

How to add a calendar online consultation?

On which devices can be consulted online?

Can i resign from consultaion online?

For the facility: the 3 most important steps to video consultation

Step 1: How to activate videoconsultation in the facility?

Step 3: How to add a video consultation to the calendar of doctors promoted by the facility?

How do the online consultation work?

How to activate MioDottore Videotool

If you can not use the online consultation within the Premium Package and how it will affect its price?

Is online consultation will be available at the end of a pandemic?

See more

Perform a online consultation

¿How works the Waiting Room of the videoconsultation tool?

How to start a video call

Booking an Online Consultation seen by the patient

How to conduct an online consultation?

What is the difference between an online calendar and an online consultation?

Is the online consultation can issue e-prescription and e-evil?

See more

Online payments

Is it safe to use Stripe to manage payments?

Does Doctoralia charge a commission for payments through Stripe?

How to receive payments for online consultations via Stripe

Does the online consultation appear in the schedule only after it is paid for by the patient?

Can I pay for consultation by PayU

Do you charge for online consultation must be made in advance?

How do the online payment work?

How to deal with patients for online consultation?

Is there an additional fee for the calendar with online consultation?

How to activate Online Payments?

Step 2: How do I receive payments through the Stripe platform in the facility?

How to set up your Stripe Account

How to verify your Stripe Account to enable payments

Stripe support: Contact a stripe consultant

Stripe: FAQ

See more

Security & confidentiality

Is it safe to send documents via MioDottore?

How ZnanyLekarz cares about data security?

Technical aspects of online consultation

I want to add a query

Technical aspects of videoconsultation: MacBook

Video consultation by phone: manual for Android users

Video consultation by phone: instruction for iOS

Do I need to install any additional software for Online Consultation?

Technical aspects of videoconsultation: Windows

Is the video connection will be of good quality?

See more