Internal Calls

Internal calls

Internal calls are the ones that take place only between workstations.

After logging in to Docplanner Phone and choosing the workstation, a grey bar will be visible at the bottom of the screen. It's a tool used for call distribution. 

 

In order to call a different workstation, eg. another receptionist, you need to: 

  • Press the 'workstations list' icon visible on the right   
  • From the drop-down list, select the workstation that you want to dial
  • Pick up the incoming call after your workstation will start to ring
  • After picking up, the connection with chosen workstation will be established - wait for the other user to pick up the call

👉 You can call another workstation regardless of whether someone is logged into it or not.