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Internal calls
Internal calls are the ones that take place only between workstations.
After logging in to Docplanner Phone and choosing the workstation, a grey bar will be visible at the bottom of the screen. It's a tool used for call distribution.
In order to call a different workstation, eg. another receptionist, you need to:
- Press the 'workstations list' icon visible on the right
- From the drop-down list, select the workstation that you want to dial
- Pick up the incoming call after your workstation will start to ring
- After picking up, the connection with chosen workstation will be established - wait for the other user to pick up the call
👉 You can call another workstation regardless of whether someone is logged into it or not.