Internal calls

Internal calls are the ones that take place only between workstations.

After logging in to Docplanner Phone and choosing the workstation, a grey bar will be visible at the bottom of the screen. It's a tool used for call distribution. 

In order to call a different workstation, eg. another receptionist, you need to: 

• Press the 'workstations list' icon visible on the right   
• From the drop-down list, select the workstation that you want to dial
  
• Pick up the incoming call after your workstation will start to ring
• After picking up, the connection with chosen workstation will be established - wait for the other user to pick up the call
  
  

👉 You can call another workstation regardless of whether someone is logged into it or not.