Set time buffers for bookings made online
Be always prepared for a visit by deciding how much time in advance your patients can choose a free slot and book a visit.
Patients can book online 24/7 but it doesn't mean they are allowed to choose any slot they wish. It's you who decide how much time in advance they are allowed to book a date and the time - eg. patients cannot book their visit less than 2 days before. In this case they will see the closest free slots in 2 days from now and you are 100% sure that no unexpected visits appear.